Strategy-led marketing for healthcare, optical and ambitious brands0203 846 8888
Strategy · Creative · Delivery

Serious marketing.
Brilliant ideas.
Lovely people.

Loving Social Media is the social media agency London businesses and ambitious UK organisations choose to get seen, trusted and selected through social media, SEO, Google visibility and genuinely human content.

Based in Enfield. Working across London and the UK.

Garry Kousoulou, founder of Loving Social MediaStrategy grounded in real business experience
The Loving Social Media team working togetherContent made by people who care
Loving Social Media digital marketing workSearch visibility that turns attention into action
London roots
UK reach
36 yearsOptical experience
100+Optical centres supported
LondonEnfield-based team
HumanStrategy with real support
Selected client work
Boots OpticiansLumenisHope HomecareKent Eye CentreOpticare OpticiansCentre Transport
Industry relationships
Meta case study100% OpticalSightCareBusiness Book AwardsEnfield Business Awards
Our journey · Since 2008

Built in an optician's practice. Proven in the real world.

Loving Social Media did not begin with marketing theory. It began with Garry Kousoulou FBDO using emerging digital platforms to build trust, community and commercial growth around his own independent optical practice in Enfield.

That is the connection between Garry the optician and Garry the marketing strategist: every idea had to work with real customers, real staff, real costs and a real high-street business before it could become part of the agency's approach.

2008

The pioneering idea

Garry begins using social media to connect an optical practice with its community and help other local businesses become more visible.

2011

Loving Social Media established

The agency is formally established in Enfield, combining practical retail experience, social media management, workshops and early search expertise.

2017–18

Published optical expertise

Garry publishes Social Media and Digital Strategy for Opticians and helps introduce dedicated social-media education to the optical profession.

2021

Creating digital careers

Social Media Kickstarter Training is co-created, developing young talent while helping businesses access practical digital marketing support.

2022

National recognition

Garry joins the Business Book Awards judging panel and LSM partners with SightCare on digital-marketing education for independent optical practices.

2023–24

Community leadership

The Enfield Business and Community Awards grow into a major celebration of local enterprise while LSM expands its team, partnerships and reach.

2025

Proof through performance

Continued national judging, optical campaigns and documented results reinforce LSM's strength in social media, local SEO, Google visibility and reputation.

2026

Shaping what comes next

From chairing sessions at 100% Optical to advancing AI search, healthcare marketing and eye-health campaigns, LSM continues to connect expertise with action.

Today, we use that accumulated experience to help ambitious organisations attract better-quality enquiries, strengthen their Google and AI visibility, and turn specialist knowledge into a reason to choose them.

Discuss your growth
What we do

A social media agency London businesses can grow with

We bring strategy, visibility and delivery together, so your social media, Google presence and website work as one connected customer journey.

01

Social media strategy and management

Platform strategy, content planning, creative production and consistent delivery shaped around your audience and commercial goals.

02

Google Business Profile management and recovery

Local SEO support for suspended, inaccessible or duplicated profiles, alongside reputation protection, Google review training and ongoing optimisation that helps customers find and trust you.

03

Content, campaigns and conversion

Landing pages, paid campaigns, video, podcasts and creative ideas that move people from awareness towards a confident enquiry.

Ready to turn visibility into better enquiries?

Let’s look at where your marketing is now, what is holding it back and the clearest opportunity for growth.

Book a free strategy call
Specialist understanding

The UK's social media agency founded by a qualified optician

Our specialist roots mean we understand that healthcare marketing must earn trust before it asks for action. We translate complex services into clear, responsible and patient-friendly communication.

Optical practices

Independent opticians, dry eye clinics, myopia, specialist lenses, audiology and patient education.

Healthcare organisations

Human-centred campaigns that balance accessibility, sensitivity, authority and measurable outcomes.

Ambitious businesses

Strong positioning, local visibility and content that sounds like your organisation rather than every other brand.

AI-ready authority

Clear entities, first-hand expertise, useful answers and consistent online signals across your website and Google presence.

How we work

A clear route from idea to measurable action

No mysterious agency process. You see the thinking, know what is happening and understand what success should look like.

STEP 01

Listen

We learn your story, objectives, customers and current challenges.

STEP 02

Position

We turn your expertise into a clear reason to notice, trust and choose you.

STEP 03

Create

Our team builds the content, pages and campaigns needed to deliver the strategy.

STEP 04

Improve

We review visibility, engagement, enquiries and conversion opportunities.

Built for growth

More than posts. A stronger digital presence.

The aim is not activity for activity's sake. It is a recognisable, credible presence that helps the right people take the next step.

Be easier to find

Build relevance across local search, Google Business Profile, your website and the questions customers ask AI tools.

Be easier to trust

Show real expertise, people, proof and consistency before a prospective customer ever contacts you.

Be easier to choose

Create clearer journeys from useful content to the right service, page, booking form or conversation.

Know what happens next

Work with a visible plan, responsible owners and reporting connected to meaningful business outcomes.

Ready to work with a social media agency London businesses trust?

Bring us your objective, challenge or idea. We’ll give you a clear, honest view of the best next step.

Book a free strategy call
Garry Kousoulou FBDOFounder, optician and marketing strategist
Experience you can speak to

Led by lived experience, backed by a specialist team

Garry combines decades in optics with first-hand business-building and digital marketing experience. That perspective shapes an agency that understands both professional credibility and the commercial reality of attracting customers.

  • Qualified dispensing optician with 36 years of optical experience
  • Founder of Loving Social Media and long-standing advocate for social media in optics
  • Business Book Awards judge with insight across industries and growth models
  • Supported by specialists in strategy, content, workflow, advertising, SEO and digital delivery
Reputation matters

What people say about Loving Social Media

Real trust is built through the experience people have with us and the confidence they feel before the work even begins.

★★★★★
The site “gave me a great impression, clear, passionate and focused on helping businesses grow,” and left me thinking of LSM as a genuine partner rather than just a marketing firm.
Daniel BellomyGoogle review
Useful answers

Questions businesses ask a London social media agency

A good partnership begins with clear expectations. Here are straightforward answers to some of the questions we hear most often.

What does a social media agency actually manage?

Depending on your plan, we can support strategy, content planning, copy, design, video, scheduling, campaigns, engagement guidance and performance reviews.

Can you recover and manage a Google Business Profile?

We support businesses with suspended, inaccessible or duplicated profiles, ongoing optimisation and practical Google review training. Recovery cannot be guaranteed because Google makes the final decision, but we help identify problems, prepare evidence and guide the reinstatement process.

Do you only work with opticians and healthcare organisations?

No. Optics and healthcare are specialist strengths, but we also work with ambitious organisations that value clear strategy, creativity and personal support.

How do you help a business appear in AI search?

We strengthen the signals AI systems use to understand a business: clear expertise, useful answers, consistent service information, credible authorship, local relevance and genuine proof.

Explore our expertise

Useful next steps for ambitious organisations

Go deeper into our specialist services, first-hand experience and documented results. These pages explain how Loving Social Media helps organisations improve visibility, credibility and conversion.

Let's talk properly

Book a free strategy call

Choose a time that suits you and speak with a real person about your objectives. Prefer to talk now? Call 0203 846 8888.

Fancy a proper conversation?

No automated sales maze and no hard sell. Tell us what you are trying to achieve and you will hear from a real person who is interested in helping.

Start the conversation